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What is Online Therapy and Does it Work?

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Online therapy has been making waves in the world of mental health care, offering a new twist on traditional counseling methods. In this article, we’re taking a closer look at what online therapy is, how it’s changing the therapy game, and the all-important question: does it really work?

It’s like your classic therapy session, but in the digital world. We’ll unpack the pros and cons, and see how it stacks up against face-to-face sessions. Whether you’re debating over trying it out or just curious about this new trend, join us as we explore the ins and outs of therapy in the digital age.

Welcome to the world of online therapy 

Online therapy is a form of psychological support provided through digital platforms. Instead of sitting in a therapist’s office, clients can access therapy sessions from the comfort of their own homes (or wherever they have an internet connection) through video calls, phone calls, or even text messaging. 

The core of online therapy is similar to traditional therapy – it’s about providing professional mental health support. But it breaks down the physical barriers that might stop someone from seeking help. It’s particularly beneficial for those who live in remote areas, have busy schedules, or feel more comfortable opening up in a familiar environment. 

Online therapy offers flexibility and discretion, making mental health care more accessible than ever. However, it’s not just about convenience. Online therapy also opens the door to a wide range of therapists. No longer confined by geography, clients can find therapists who specialize in specific issues or who they feel more comfortable with, regardless of where either party is based.

Does online therapy work?

The simple answer is Yes! Not only does online therapy work, it can be as effective as traditional therapy and much more convenient. 

A meta-analysis of 64 studies published by the Journal of Anxiety Disorders found that online cognitive behavioral therapy was effective and acceptable for practical health care like major depression,panic disorder and general anxiety disorder.

Patients who in the past were nervous about setting up face-to-face appointments or were finding it impossible to fit them in their work schedule,can now resort to online therapy to address their problems on platforms like Better4U.

Of course, there are some drawbacks to online therapy as well,for example the lack of face-to-face interaction which robs the therapist of the chance to gauge the all important body language of the patient.

Support and trust, which is critical to the success of the treatment, between the therapist and the patient is hard to build on an online platform. This is only achievable via a live video link or in-person.

Ultimately, how well online therapy works will depend on certain factors that are detrimental to any kind of medical treatment. These could include the level of connection between the patient and the therapist, how much the patient is able to open up before the therapist and the willingness to work to make the entire process a success.


Most of the benefits of online therapy extend far more than just convenience and saving time from visiting a clinic physically. Some other top advantages are:

  • Secure appointment booking by email or phone call
  • Schedule consultations at your preferred time like in between breaks during working hours 
  • Receive prescription promptly post online consultation 
  • Manage follow-up appointments easily remotely
  • Enjoy the convenience of medical help and guidance from home,office or anywhere 
  • A familiar environment makes speaking with a therapist easy and feels more comfortable 
  • Therapists are available quickly with no travel required
  • It can be less expensive than traditional therapy ($30-$250 per session) as against the starting rate of $40 and $65 per week charged by leading therapy sites such as Talkspace or BetterHelp.
  • Because of the increased choice one can keep changing the therapist till the right match has been found.

Furthermore ,depending on your service provider and the chosen platform, it may even be covered by insurance, either private, Medicare or Medicaid.

The option to call, message, or email your therapist between live sessions can be a real game-changer, offering extra support when you need it most. However, some experts believe that to really hit the mark, online therapy should be seen as a complement to in-person sessions, rather than a complete replacement. They suggest blending online interactions with traditional face-to-face meetings, either by visiting the clinic or through video calls. 

To wrap up

As we’ve navigated through the ins and outs of online therapy, it’s clear that it’s significant in the field of mental health care. Offering flexibility, accessibility, and affordability, online therapy has opened new doors for those seeking psychological support. 

Still, the consensus among experts leans towards a blended approach, combining the best of both worlds – the convenience of digital interaction and the depth of traditional, in-person therapy. In the end, the effectiveness of therapy, whether online or face-to-face, hinges on the unique needs and preferences of the individual.

While online therapy might be the perfect fit for some, others may find a greater benefit in a hybrid or traditional approach. What remains constant is the commitment to providing quality mental health care, adapting to the changing dynamics of our digital world while maintaining the core values of empathy, confidentiality, and professional support. 

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